Uno Hotels are committed to providing you with an efficient and customized Internet experience. This online Privacy and Security Policy describes the information we collect through our websites and personal devices, how we use that information, and how we protect your personally identifiable information. This policy also sets forth our practices for obtaining personal information from other sources, such as written or verbal communications or information collected at a hotel. By submitting your personal information to us, you agree to the transfer to and processing of your personal information in the United Kingdom in accordance with the terms of this Policy.
Our websites and mobile applications may receive, and store information based on your browser settings, which may include your browser type and operating system, the various Uno Hotels web pages you view, Internet Protocol addresses, unique device identifiers, and sites visited before viewing our websites. When applicable, we may compensate other websites that include links to our websites. If you have enabled the location settings on your device while our mobile app is open, we may also receive your precise geo-location information. If you have location settings turned off while our mobile app is open, we may receive your general location (country, state, city) information. When you use our reservation system, call our reservation telephone number, book using our online systems, create an online account, elect to receive offers, or purchase a gift vouchers, we collect personally identifiable information and other information that you supply, such as your name, address, telephone number, e-mail address, room preference, credit card details, day and month of your birth. We may also ask for additional information such as personal interests. We may occasionally conduct sweepstakes and contests that offer you the opportunity to win prizes. As part of entering a sweepstakes, certain personally identifiable information such as name, mailing address and e-mail addresses may be requested. Children’s Privacy: Our websites are not intended for children, and we do not knowingly solicit or collect personal information for persons under the age of 18.
We do not sell, trade, rent, or release your personal information to anyone outside our company, contractors or affiliates, other than in compliance with this privacy and security policy. We and our affiliates use the personal information in our properties and our business activities, provide customer service, personalize your digital experience, contact you concerning your stay with one of our properties, and make other products and services available to you. We share your information with credit card issuers, and other companies where necessary to complete your transaction. We may also use your information to send you promotional communications by mail or e-mail, or through our mobile apps, or share your information with our business partners
To serve you better, we may combine information you give us online through the mail, or in any other way. We may also combine that information with publicly available information and information we receive from others or cross-references. We that combined information for the purposes described in this privacy statement. To the extent required or permitted by law, we may collect, use and disclose personal information in connection with security-related or law enforcement investigations or during cooperating with authorities or complying with legal requirements. We may also use your information as permitted by law to perform credit checks, report or collect debts owed, or protect the rights or property of Uno Hotels, our employees, our customers, this site, or its users.
As noted above under “Reservations”, Uno Hotels may need to transfer your personal information to selected third party companies to secure your reservation. Please note that some hotels may be in countries other than your country of residence and may not provide an equivalent level of data protection. Uno Hotels distributes personal information to third party service providers such as web analytics companies, market researchers and fulfilment houses. We also use such third parties to: (i) conduct data processing for (ii) engages in e-mail and direct mail communications on behalf of Uno Hotels, (iii) administer sweepstakes and contests, (iv) administer guest surveys, (v) compile information for us about the type and frequency of guest stays and (vi) compile information for us about the use of Uno Hotel’s websites and mobile apps. These parties are contractually prohibited from using personally identifiable information for any purpose other than the purpose that Uno Hotel’s specifies. Uno Hotel’s may partner with other companies to provide co-sponsored or co-branded promotions, sweepstakes, contests, products and services and may share your information with these companies. Although unlikely, in certain instances, Uno Hotel’s may disclose your personally identifiable information when Uno Hotel’s has reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Uno Hotel’s or to others. Uno Hotel’s may also disclose your personally identifiable information when Uno Hotel’s believes the law requires it. We may disclose your personal information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). Uno Hotel’s makes every reasonable effort to maintain the accuracy of personal information. If you become aware that information Alexander Hotel’s maintains about you is incorrect or if you would like to update your information, please contact us as indicated above.
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